Therefore, review your course content thoroughly and check for links to Relay videos. If you have been a recent or regular user of TechSmith Relay (or Camtasia Relay) then yes, you are impacted and will need to request to retrieve any videos that you intend to keep using by sending an email to with the video(s) URL thatwill be transferred into your MediaSite account.Īlso, you may have inherited a course that has TechSmith Relay presentations incorporated into it. MyMediaSite provides the same ability to use a screen recording software and host your videos via the MyMediaSite webpage.įor more information on how to use MyMediaSite, visit Am I impacted by this? MyMediaSite has been implemented to replace Techsmith Relay. End-of-Life FAQ: What is replacing Techsmith Relay? When finished, the Classic Recorder will open.TechSmith Relay will no longer be in use, effective immediately, and the TechSmith web server was shut down on December 31, 2020. Run the installer, clicking through each step of the installation process. If you need to use the Classic Recorder and find yourself in this situation, please seek help from your organization’s TechSmith Relay administrator. This is a common scenario in shared computer labs or high security environments. This a required part of the installation process.Īdditionally, you may not have the correct privileges for installing software on your machine.

The Downloads folder on OSX (Mac) can be accessed from the Dock:ĭepending on your system security settings, you may be asked to authorize the installation, or required to enter your admin credentials. The default location on Windows is the Downloads folder, which you can access through Windows Explorer. Once downloaded, the TechSmith Relay installer will be saved to the default location for files from the Internet.

Next, choose either the Windows or Mac download: To download the TechSmith Relay Classic Recorder, click the gear icon in the TechSmith Relay site header and then choose Download Classic Recorder: This tutorial shows where to locate, download, and install the Classic Recorder.

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