Customer can pay for a device in one or several instalments. Additional installation fees not included. The installation fee includes the installation of Television, Internet and Telephone if installed on the same day, for a maximum of five (5) outlets per visit. Services, conditions and rates may vary by region and are subject to change without prior notice. Any changes made to a service, or combination of services, may result in a rate adjustment. The figures represent approximate data use and vary according to the person’s use, the websites they visit, as well as the quality of the songs and videos they download.Rates are determined according to the services that are selected by the customer. The number of connected devices is provided only as an example of a customer’s average Internet use. Customer can pay for device in one or several instalments. Additional à la carte channels, devices and other options are not included in the calculation of the monthly service rate required to be eligible for the discount.Installation of a Helix Fi Gateway required. Maintaining this discount is conditional upon customer subscribing to a Television package and/or Internet plan with a minimum monthly service rate of $75.00. Roots may be growing into the cable buried in your yard.This limited-time offer applies to new Videotron Residential customers who subscribe to Internet and/or Television and entails a promotional discount of $12.00 /month for 24 months. Speed may be slow because you’re using the internet at peak times, or your router may be outdated. You may even see disclaimers like “wireless speeds may vary” because Wi-Fi speeds are always inconsistent no matter what provider you choose-it’s just how Wi-Fi works.įor example, there may be issues with the provider’s service area, like faulty connections somewhere within the neighborhood.

Internet providers will state “up to” when advertising maximum speeds because many variables can prevent you from hitting that top speed. What you see on the speed test is simply where your internet speeds are currently. Most of the time, your internet speeds will fluctuate within a small range of that max speed. The speeds promised by your internet plan are the max speeds you can expect. You likely won’t ever see the maximum speed advertised by your provider in the speed test, but your speed test results should come close. Why doesn’t my internet speed match my plan?

Test my net speed ookla